O2 Broadband

Customer Super offers 3 packages

O2 launched its broadband business in 2007 seeking to expand its footprint into the rapidly-growing market. Offering an unbeatable download speed of up to 20Mb its prices range from £7.34 a month to £19.57 a month depending upon the packages one opts for. O2 broadband specializes in offering home broadband deals and mobile broadband deals.

Currently 3 super fast home broadband packages are available to choose from O2. They are - O2 Broadband Standard - 160 times faster than dial-up service.

- O2 Broadband Premium - 400 times faster than dial-up.

- O2 Broadband Pro - 400 times faster than dial-up.

Subscribers of any package get a O2 wireless box for free with wireless broadband access and this supports up to 10 computers and can avail free e-mail alerts to their mobile phones provided they are already a O2 mobile customer. The connection charge is nil for any packages and to the customers delight a money back guarantee within 30 days is provided for all the 3 packages which is available for new customers as well as those switching providers.

A 12 month contract wherein the customer must pay a disconnection charge if he/she does not wish to continue with O2 broadband within a year is applicable for all packages. Customer and technical support especially for the UK is available round the clock on all days of the week and for PRO package prioritized customer care service is available.

Now here comes the difference in the 3 packages which make them worth their cost. O2 broadband standard offers unlimited download with speed up to 8Mb. Uploading speed of 1.3Mb is being offered. Free McAfee security is offered for one computer, and this includes antivirus, spyware protection, firewall and spam filters. They offer 100 free web texts every month wherein you can send free messages to mobile phones. This package can be availed by O2 mobile customers for £7.34 p/m or £12.23p/m for others.

O2 broadband premium offers unlimited downloads with speed up to 20Mb. Uploading speed of 1.3Mb is being offered. Free McAfee security is offered for three computers, and this includes antivirus, spyware protection, firewall and spam filters. They offer 200 free web texts every month wherein you can send free messages to mobile phones. This package can be availed by O2 mobile customers for £9.79 p/m or £14.68p/m for others.

O2 broadband pro too offers unlimited downloads with speed as same as premium package. Upload speeds of 2.5Mb is being offered. Free McAfee security is offered for five computers, and this includes antivirus, spyware protection, firewall and spam filters. They offer 500 free web texts every month. This package can be availed by O2 mobile customers for £17.13 p/m or £22.02p/m for others.

This broadband service has the highest customer rating of 4 on 5 and has the best customer reviews. True to the customers the home broadband product swept 9 out of 11 awards at the March US Switch awards. This is one service which sticks to its word by offering the advertised speeds and also lowers the package deals if the customer does not get the advertised speed.